Terms of Service

These terms govern your use of our software and services. Please read them carefully.

Last updated: December 20, 2024

Agreement to Terms

By accessing and using AEO/GEO Services ("we," "us," or "our"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

1. Account Registration

Account Creation

To access certain features of our services, you must register for an account. When creating an account, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your account information as needed
  • Keep your login credentials secure and confidential
  • Notify us immediately of any unauthorized access to your account
  • Accept responsibility for all activities that occur under your account

Account Eligibility

You must be at least 18 years old to create an account. By registering, you represent and warrant that you meet this age requirement and have the legal capacity to enter into this agreement.

Account Termination

We reserve the right to suspend or terminate your account at any time for violations of these terms, fraudulent activity, or any other reason we deem necessary to protect our services and users.

2. Subscription & Billing

Payment Terms

  • Subscriptions are billed in advance
  • Payments are non-refundable
  • All fees are in USD unless otherwise stated
  • Taxes may apply based on your location

Cancellation

  • Cancel anytime from your account settings
  • Service continues until the end of billing period
  • No refunds for partial billing periods
  • Data retention subject to our privacy policy

Auto-Renewal

Subscriptions automatically renew at the end of each billing cycle unless canceled before the renewal date. We'll charge your payment method on file for the renewal period.

Price Changes

We reserve the right to modify subscription prices with 30 days' notice. Price changes will not affect your current billing cycle but will apply to subsequent renewals.

3. User Conduct

Acceptable Use

You agree to use our services only for lawful purposes and in accordance with these terms. You agree not to:

Prohibited Activities

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Transmit malicious code or malware
  • Attempt to gain unauthorized access
  • Interfere with service operations
  • Reverse engineer our software

Content Guidelines

  • Submit only domains you own or have permission to analyze
  • Do not submit harmful or illegal content
  • Respect third-party rights and privacy
  • Avoid spam or abusive behavior
  • Follow platform usage limits
  • Report suspected violations

Enforcement

Violation of these conduct rules may result in immediate suspension or termination of your account without notice or refund. We reserve the right to investigate violations and cooperate with law enforcement.

4. Intellectual Property

Our Rights

All content, software, and materials provided through our services, including but not limited to text, graphics, logos, images, and software, are the property of AEO/GEO Services or our licensors and are protected by copyright, trademark, and other intellectual property laws.

Your Rights

Subject to your compliance with these terms, we grant you a limited, non-exclusive, non-transferable license to:

  • Access and use our services for your internal business purposes
  • Download and print reports generated for your accounts
  • Use our API according to our developer guidelines

User Content

You retain ownership of any content you submit to our services. By submitting content, you grant us a worldwide, royalty-free license to use, modify, and display that content solely for providing our services to you.

5. Limitation of Liability

Service Disclaimer

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that our services will be uninterrupted, error-free, or completely secure.

Limitation

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.

Maximum Liability

Our total liability for any claims arising from or related to these terms or our services shall not exceed the amount you paid to us in the 12 months preceding the event giving rise to the claim.

6. Governing Law

Jurisdiction

These terms and any disputes arising from or related to these terms or our services shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.

Dispute Resolution

Any disputes shall be resolved exclusively in the state and federal courts located in San Francisco County, California. You consent to the personal jurisdiction of such courts.

Class Action Waiver

You agree that any disputes will be resolved on an individual basis and waive your right to participate in class actions, collective actions, or representative proceedings.

7. Changes to Terms

We reserve the right to modify these terms at any time. When we make changes, we will:

  • Update the "Last updated" date at the top of this page
  • Notify you via email or through our service interface
  • Provide at least 30 days' notice for material changes
  • Allow you to review the updated terms before they take effect

Your continued use of our services after the effective date of any changes constitutes acceptance of the revised terms. If you do not agree to the changes, you must stop using our services and may cancel your account.

8. Contact Information

If you have questions about these Terms of Service, please contact us:

Mailing Address

AEO/GEO Services
123 Market Street, Suite 456
San Francisco, CA 94105
United States

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